Melanie Hervey

Melanie Hervey builds exceptional client experiences through an intuitive understanding of what people need before they ask. With over 15 years across fashion, wellness, and luxury hospitality, her work is defined not by industry but by her ability to create authentic connections—whether working one-on-one with private clients or developing programs for brands globally.

Her approach centers on listening, adapting, and curating. She has built and scaled clienteling programs from boutique settings to large corporations, creating frameworks that feel personal regardless of scale. This comes from a deep sensitivity to how people want to be seen and served, and the operational skill to design systems that deliver on that promise consistently. She sees what others miss—the unspoken needs, the potential partnerships, the moments that transform transactions into relationships.

Whether designing lifestyle experiences that blend travel and wellness, developing brand partnerships, or leading teams through complex projects, Melanie brings the same gift: the ability to guide others toward what they're truly seeking. Her diverse background allows her to move fluidly between worlds, always finding the human connection at the center.

Expertise

Clienteling & Community Building
Developing and scaling client relationship programs across fashion, wellness, and hospitality. Creating frameworks and touchpoints that drive retention, loyalty, and revenue while maintaining authentic personal connections at scale.
Lifestyle Programming & Experience Design
Curating and executing lifestyle experiences that integrate travel, organic farm-to-table dining, wellness, and cultural programming. From intimate private events to large-scale brand activations, designing moments that resonate and create lasting impressions.
Partnership Development & Brand Collaborations
Building strategic relationships with hotels, restaurants, farms, wellness providers, and lifestyle brands. Creating mutually beneficial partnerships that enhance client experiences and expand brand reach.
Team Building & Operational Leadership
Building teams from the ground up through strategic recruiting, training, and development. Creating internal systems that connect front and back of house operations while managing budgets and working alongside founders to scale businesses. Expertise in developing operational frameworks that support growth without sacrificing culture or service quality.